Yes, we ship worldwide. 

International shipping fees may vary by country. We are not responsible for any customs and/or VAT costs in the destination countries; these charges are always the responsibility of the buyer.

We use the services of the DHL Express Hungary Ltd. We prepare the order within 1-2 working days. The package will be delivered within 1-2, at most 3 days from dispatch.

How Long Does It Take to Ship the Order and How?

We use the services of the DHL Express Hungary Ltd. We prepare the order within 1-2 working days. The package will be delivered within 1-2, at most 3 days from dispatch.

Is Personal Pickup Possible?

Mostly no. In Budapest, Hungary you might meet with us in person in different events and markets, but you can always contact us and we can arrange something what is convenient for all parties. 

(Read more in the Shipping Policy section) 

If you need any help, or you have questions, feel free to send us an email and we will come back to you. 

Udvarnoki Eszter – Designer, Creative Director 

Email: bastion.showroom@gmail.com

We use the services of the DHL Express Hungary Ltd. We prepare the order within 1-2 working days. The package will be delivered within 1-2, at most 3 days from dispatch.

Tracking events usually appear 24 hours after receiving the Track and Trace ID. In general, once the shipment has reached the DHL facility, a tracking event will appear.

We are providing the tracking number / ID for you in the confirmation email or you can find it in the shipment tracking notification. The fastest way to track your package is to use the DHL website. Enter the number of your tracked international shipment to get an estimated delivery date and current location.

If you selected Hungarian Post for delivery (available only for domestic shipping) it is important to know that the Hungarian Post does not come to us, so we have to deliver the packages to the post office. We cannot guarantee when the package will be dispatched. In such cases, we will send you a notification by e-mail with the package number, which you can use to track it. 

What to Consider Before Buying

At Bastion, we are dedicated to the principles of slow fashion. Each piece in our collection is a unique creation, crafted with care and attention to detail. 

We believe in the beauty of individuality. That's why there is only one piece from each design. When you purchase a Bastion product, you are acquiring a truly exclusive piece that you won't find anywhere else.

Perfect Fit: Check Your Size

To ensure the perfect fit, we encourage you to check the size details carefully. Each garment is tailored to specific measurements, so please refer to our detailed size guide before making a purchase.

Embrace Slow Fashion

Our commitment to slow fashion means we prioritize quality over quantity. By choosing Bastion, you are supporting sustainable practices and a thoughtful approach to fashion.

Where Are the Clothes Made?

Made with Love in Budapest.

Every Bastion piece is made in Budapest by the designer herself, who cherishes the beauty of craftsmanship. In her studio, she meticulously creates each garment, personally selecting the fabrics and every detail such as buttons, thread, and ribbons. This hands-on approach ensures that each corset is a unique work of art, crafted with love and dedication.

Explore our collection and experience the elegance and exclusivity of Bastion, where every piece is a unique work of art.

We hope you will like our product; however, if you are not satisfied, you can use a 14-day purchase credit guarantee. The product must be returned in its original condition, along with the original packaging. In such cases, we cannot cover the shipping costs. Please always coordinate with us before sending back the package.

Steps:

Send an email to bastion.showroom@gmail.com to arrange the steps.

The return can be by DHL shipping, but the product must always be sent to the following name and address:

Udvarnoki Eszter Egyéni Vállalkozó

Szabadság tér 7. Budapest 1054

If the product is returned to a different address, we cannot guarantee the exchange or refund.

If the product returns to us undamaged and you choose a refund, we will refund the product price within 15 days.

Once the returned product arrives, we will send the new package under the agreed conditions or send a gift voucher for the product price (which you can give to someone else) if you choose this option, or we will return the product price within 15 days. 

If your product arrives damaged, please email bastion.showroom@gmail.com on the day of arrival, and we will do our best to ensure your satisfaction with your purchase, working to find a solution to the problem.

(Read more in the Shipping Policy section)